- Dealing with customer requests over online LMS.
- Enroll trainings and send certificates after successful completion.
- Work in coordination with IT team to solve technical failures and respond to the client.
- Use customer support communication channels.
- Follow up all the requirements that comes from the customer both about the LMS system and single training enrollments.
- Support sales team on B to C sales.
- Give online operator trainings on how to use the LMS system.
- Have adequate experience on LMS systems especially on moodle.
- Have proficiency on written and spoken English.
- Have strong communication, follow up and reporting skills.
- Have solid system support experience at least two year.
- A good team member which loves to work with other departments in order to solve the technical issues.
- Open to develop her/himself more about technical issues about the LMS system and sales.
If you are interested please send your resume to email@example.com